03 / COMMON QUESTIONS

Your guide to a smooth, thoughtful, beautifully guided stationery experience.

Choosing your wedding stationery should feel calm, intentional, and beautifully supported. Whether you're exploring the Semi-Custom Collection or dreaming of a fully custom design, this page is here to answer the questions couples ask most often — from timelines and quantities to assembly, mailing, and the design process itself.

If you don’t see your question listed, you’re always welcome to reach out. I’m here to guide you through every step and help you create stationery that feels deeply personal and effortlessly refined.

  • Semi-Custom:
    You begin with one of the designs from the Evergreen & Faye collection, and we personalize it with your wording, print method, paper, envelopes, colours, and finishing touches. The overall layout and design structure stay the same, giving you a refined, efficient, and beautifully cohesive experience.

    Fully Custom:
    A completely original suite designed from scratch for your wedding. This option includes custom artwork, bespoke typography, and a concept inspired entirely by your story, your venue, and your aesthetic. It offers the highest level of personalization and a more collaborative, in-depth design process.

    Both options result in elevated, intentional stationery — the difference lies in how unique you want the design to be and how involved you'd like the creative process to feel.

  • Yes. In addition to my Semi-Custom Collection, I offer a limited number of fully custom design spots each year.
    Custom design is ideal for couples who want:

    • bespoke artwork or illustration

    • a concept inspired by their venue or story

    • unique layouts or specialty printing

    • a suite built entirely from scratch

    Custom projects begin with a consultation where we explore your vision in depth and create a tailored proposal based on your aesthetic, needs, and timeline.

  • Count households, not individual guests. Most couples order 60–70% of their guest list, plus:

    • 10–15 extra invitations for keepsakes

    • 5–10 spare envelopes for addressing errors

    • 2–3 for your photographer on the wedding day

    If you’re unsure, I’m happy to calculate the right quantity for you.

  • The ideal timing depends on whether you’re choosing a semi-custom suite or a fully custom design. Both benefit from thoughtful planning, but custom projects require additional lead time.

    For Semi-Custom Suites

    Save the Dates
    Order 8–10 months before your wedding. This is especially important for destination weddings or peak travel seasons.

    Wedding Invitation Suites
    Order 4–6 months before your wedding. This allows time for personalization, proofing, printing, and finishing touches without feeling rushed.

    Semi-custom suites follow a streamlined process, making them a great option for couples with clear details and a shorter planning window.

    For Custom Design

    Save the Dates
    Begin the process 9–12 months before your wedding. Custom Save the Dates establish a design foundation that can carry through your full paper suite.

    Wedding Invitation Suites
    Custom invitation design typically begins 6–8 months before your wedding. This allows for a collaborative design process, refinement, specialty print methods, and production.

    Because we accept a limited number of custom projects each season, we recommend reaching out early to reserve your spot.

    If you’re still unsure which timeline best suits your plans, we’re always happy to help — clarity and calm are part of the experience.

    Invitations are traditionally mailed 6–10 weeks before your date (earlier for destination weddings).

  • Yes. All wording is fully customizable.
    You’re welcome to use traditional, modern, or completely personal phrasing — I’ll refine and format your text into a beautifully balanced layout that suits your suite.

  • Absolutely. Many couples book early to reserve their timeline.
    You can provide all details — events, wording, schedules, accommodations — during the proofing stage.
    We’ll gather everything gradually as your plans come together.

  • Because every wedding stationery project is unique, pricing varies based on design approach, quantity, paper choice, print method, and finishing details.

    Custom wedding stationery begins at $1500, with most couples investing between $2000 and $3500 for a full invitation suite. Custom projects are quoted through a personalized proposal, allowing us to recommend options that best suit your celebration and provide clear, transparent pricing.

    Semi-custom suites begin at $850, with final pricing determined by quantity, paper choice, and selected upgrades. Starting investment ranges are listed on each collection page.

    If you’d like to explore materials and finishes before moving forward, our sample kit is available and includes a curated selection of paper stocks, print methods, and finishing touches. Sample kit purchases may be applied toward custom design bookings.

    To receive detailed pricing and recommendations tailored to your wedding, we invite you to submit a proposal request.

    → Request a Custom Proposal

    Request a Semi-Custom Proposal

    → Order a Sample Kit

    If you’re unsure which option best fits your plans, we’re always happy to guide you — clarity and care are part of the experience.

  • From the start of design to final delivery, most custom invitation suites require 8–12 weeks, depending on the scope of the project, print method, and selected finishes.

    Semi-custom suites typically take 6–8 weeks from design to delivery.

    Save the Dates usually take 3–5 weeks, and fully custom designs may require a longer timeline depending on complexity.

    If you’re working within a shorter window, please reach out — I can often suggest print or paper options to keep everything on track.

  • Yes. Assembly and mailing services are available for any suite. This includes envelope stuffing, sealing, postage application, wax seals, vellum wraps, ribbon, and drop-off at Canada Post. If you prefer to assemble your suite yourself, everything will arrive beautifully packaged and ready to mail.

  • Yes — menus, place cards, programs, signage, table numbers, welcome cards, seating charts, and more.
    Day-of pieces can be designed to coordinate with your invitation suite for a seamless, cohesive look throughout your celebration.

  • Since our invitations are made to order, we don’t offer returns or refunds. However, we’ll work closely with you during the proofing process to ensure everything is perfect before printing. Each piece is checked for quality before packaging your order for shipping.

  • Wedding stationery is not one-size-fits-all. Even within the same suite, pricing can vary significantly based on the choices made throughout the design and production process.

    Several factors influence the final investment, including:

    • Design approach (custom or semi-custom)

    • Quantity ordered

    • Paper type, weight, and texture

    • Print method (digital, letterpress, foil, embossing)

    • Finishing touches such as envelope liners, wax seals, silk ribbon, or vellum

    • Assembly and mailing services

    For custom wedding stationery, pricing is tailored through a personalized proposal so we can recommend options that align with your vision and priorities — without unnecessary add-ons.

    For semi-custom suites, starting investment ranges are listed on each collection page, with final pricing confirmed once quantities and upgrades are selected.

    This approach ensures transparency, flexibility, and a result that feels intentional rather than rushed or over-simplified.

    If you’d like guidance exploring options before committing, our sample kit is available to help you experience materials and finishes in person.

  • Each proposal is created specifically for your wedding and outlines the details of your stationery in a clear, easy-to-understand format.

    Your proposal may include:

    • A summary of your project scope (custom or semi-custom)

    • Recommended stationery pieces based on your needs

    • Paper, print method, and finish suggestions

    • Quantity estimates and pricing breakdown

    • Optional upgrades and finishing touches

    • Production timelines and next steps

    Proposals are designed to provide clarity and flexibility, allowing you to see how different options affect the overall investment and make decisions with confidence.

    Once your proposal is approved, we’ll move forward with scheduling your design start date and preparing your contract.

    If you’re still early in the planning process, our sample kit is a helpful way to explore materials before requesting a proposal.

Decorative stationery and floral arrangement on a table, including colored paper, wax seals, a silver watch, and a vintage key.
Close-up photograph of a thick stack of white papers or documents against a plain white background, in black and white.
Wedding invitation with a black and white illustration of a flowering vine and elegant text.
Wedding invitation with a bee illustration, text for a website link, on a textured beige background.
Wedding invitation card with trees graphic at the top, black text on a white background, framed with thin lines, on a textured gray surface.

Any Further Questions? We’re Here to Help!

Planning your wedding stationery should be exciting, not overwhelming. If you have any questions about design options, customization, timelines, or ordering, we’re happy to assist!

Email us: hello@theevergreenandfaye-designco.ca
Send us a message using the contact form

We’re here to make the process seamless and stress-free—let’s create something beautiful together!